Retail Assistant Manager: Lead Store & Service

R301US Hibbett Retail, Inc.; Gainesville (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Gainesville, TX is seeking an Assistant Manager to support the Store Manager with daily retail operations and customer service excellence. The role covers merchandising, restocking, scheduling, and supervising staff to hit store goals.

The candidate should be versed in footwear/athletic apparel retail, capable of stepping in for the Store Manager when needed, and eager to drive profitability while delivering outstanding customer experiences.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments as needed.
• Monitor inventory, sales statistics, and expenses to help profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Deliver extraordinary customer service in line with the customer service manual.

Skills

Customer service

Interpersonal communication

Team leadership

Attention to detail

Time management

Sales skills

Adaptability

Job description

Hibbett I City Gear in Gainesville, TX is seeking an Assistant Manager to support the Store Manager with daily retail operations and customer service excellence. The role covers merchandising, restocking, scheduling, and supervising staff to hit store goals.

The candidate should be versed in footwear/athletic apparel retail, capable of stepping in for the Store Manager when needed, and eager to drive profitability while delivering outstanding customer experiences.