Retail Assistant Manager - People-First Leader

World Market; Dallas (TX); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount up to 30%

Wellness resources

Career growth training

Medical/Dental/Vision benefits

Job summary

World Market is seeking an Assistant Manager in Dallas, TX to lead a high-performing team and drive sales and profitability. You will partner with the Store Manager to uphold brand standards, coach associates, and execute daily priorities while maintaining a customer-first mindset.

The role emphasizes leadership in Customer Experience, Freight Flow, Operations and Merchandising, with a focus on training, recognition, and safety. Flexible scheduling supports work-life balance.

Qualifications

• Proven leadership experience delivering results in a fast-paced specialty retail environment.
• Strong communication and coaching skills; ability to de-escalate customer and associate situations.
• Ability to plan, prioritize, and execute daily priorities with a sense of urgency.

Responsibilities

• Model and lead a customer-first selling culture with engagement and brand values.
• Analyze business trends using reports to identify opportunities and take action.
• Develop and retain a high-performance team through training and recognition.
• Recruit, coach, and manage a team aligned with company values and standards.
• Utilize tools to ensure team execution of key business functions.
• Support and maintain Loss Prevention policies and inventory initiatives.

Skills

Leadership experience

Customer experience

Operational results

Effective communication

Coaching

De-escalation

Planning & prioritizing

Sense of urgency

Attention to detail

Creative problem solving

Decision-making

Delegation

Flexibility

Job description

World Market is seeking an Assistant Manager in Dallas, TX to lead a high-performing team and drive sales and profitability. You will partner with the Store Manager to uphold brand standards, coach associates, and execute daily priorities while maintaining a customer-first mindset.

The role emphasizes leadership in Customer Experience, Freight Flow, Operations and Merchandising, with a focus on training, recognition, and safety. Flexible scheduling supports work-life balance.