Retail Assistant Manager — Lead, Coach & Customer Focus

J.Crew Factory; New Jersey; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Paid time off (PTO)

Job summary

J.Crew Factory in New Jersey is seeking an Assistant Manager to join its store leadership team. You will drive profitability through customer connections, brand loyalty, and strong store operations while coaching the sales team to maximize performance.

You’ll manage your designated area (visual merchandising, operations, HR, service and selling) and assist the Store Director with recruiting, training, and building a collaborative environment.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.

Responsibilities

• Support Store Director & ASM to impact results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts, if needed.
• Curate a collaborative working environment for all associates.
• Lead product knowledge sessions to elevate authentic customer connection.
• Engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor when needed.

Skills

Retail management

Leadership

Customer service

Job description

J.Crew Factory in New Jersey is seeking an Assistant Manager to join its store leadership team. You will drive profitability through customer connections, brand loyalty, and strong store operations while coaching the sales team to maximize performance.

You’ll manage your designated area (visual merchandising, operations, HR, service and selling) and assist the Store Director with recruiting, training, and building a collaborative environment.