Retail Assistant Manager: Brand Leadership & Service

J.Crew Group; Rockaway (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded products

Entertainment, travel, fitness, and we

401(k) plan with company matching

Medical and prescription coverage

PTO and paid holidays

Job summary

J.Crew Group in Rockaway, NJ is seeking an Assistant Manager to lead a store team and drive profitability through genuine customer connections and brand loyalty. You will coach sales associates, optimize daily operations, and partner with leadership to execute strategic plans.

The role requires 1–2 years of retail management, strong teamwork, and the ability to work flexible hours including nights and weekends. You will help elevate product knowledge and engagement with the local community.

Qualifications

• 1–2 years of retail management experience.
• Passion for our brand, customers and teams.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy in execution.
• Willingness to work nights, weekends and holidays.
• Ability to bend, reach, and lift at least 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to impact profitability and brand presence.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development as needed.
• Foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Brand passion

Problem solving

Physical stamina

Job description

J.Crew Group in Rockaway, NJ is seeking an Assistant Manager to lead a store team and drive profitability through genuine customer connections and brand loyalty. You will coach sales associates, optimize daily operations, and partner with leadership to execute strategic plans.

The role requires 1–2 years of retail management, strong teamwork, and the ability to work flexible hours including nights and weekends. You will help elevate product knowledge and engagement with the local community.