Retail Assistant Manager — Lead Teams & Customer Experience

Express; Davenport (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and Roth 401(k) with Company  

Merchandise discount

Paid Time Off

Job summary

PHOENIX Retail, LLC is seeking an Assistant Manager for the Express store at Northpark in Iowa. The role supports the Store Manager in supervising daily store operations, recruiting, and training, while driving sales and creating an exceptional in-store experience for customers.

The ideal candidate has a high school diploma and 1–3 years of retail experience, strong customer service skills, and proficiency with iPad and POS systems.

Qualifications

• High School diploma or equivalent.
• 1–3 years of relevant retail experience.
• Proficient with iPad and POS systems.
• Strong customer service skills.
• Flexible availability including nights, weekends.

Responsibilities

• Assist Store Manager in supervising store operations and sales.
• Recruit, train, and develop Sales Associates.
• Drive productivity and maintain customer experience.
• Ensure adherence to company policies and safety.
• Oversee merchandising and omnichannel operations.
• Respond to customer inquiries and resolve complaints.
• Lead by example to engage customers and exceed expectations.

Skills

Customer service

Sales-driven

Communication

Team leadership

Availability nights and weekends

Education

High School Diploma or Equivalent

Tools

iPad

POS system

Registers

Job description

PHOENIX Retail, LLC is seeking an Assistant Manager for the Express store at Northpark in Iowa. The role supports the Store Manager in supervising daily store operations, recruiting, and training, while driving sales and creating an exceptional in-store experience for customers.

The ideal candidate has a high school diploma and 1–3 years of retail experience, strong customer service skills, and proficiency with iPad and POS systems.