Retail Sales Leader: Elevate Customer Experience

EXPRESS; West Des Moines (IA); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Medical benefits

401(k) match

Merchandise discount

Paid time off

Parental leave

Express merchandise discount

Job summary

PHOENIX Retail, LLC is hiring a Retail Sales Leader for the Jordan Creek Express store in West Des Moines, IA. You will drive store operations on the sales floor and in the stockroom, while coaching associates to deliver a great in-store shopping experience for customers.

The role emphasizes customer service excellence, leadership, and seamless product flow. Applicants must be authorized to work in the United States; experience in retail environments is preferred.

Qualifications

• High School or Equivalent education required.
• 1 year of retail experience preferred.
• Proficient with POS and iPad-based systems.

Responsibilities

• Drive store operations on the sales floor and in the stockroom.
• Provide in-the-moment coaching to associates for great customer service.
• Partner with Store Management to provide feedback on performance.
• Ensure consistent execution of policies and merchandising standards.
• Oversee checkout and omni-channel store operations.
• Build schedules to ensure coverage during peak times.

Skills

Retail experience

Customer service

Communication

Education

High School or Equivalent

Tools

iPad proficiency

Job description

PHOENIX Retail, LLC is hiring a Retail Sales Leader for the Jordan Creek Express store in West Des Moines, IA. You will drive store operations on the sales floor and in the stockroom, while coaching associates to deliver a great in-store shopping experience for customers.

The role emphasizes customer service excellence, leadership, and seamless product flow. Applicants must be authorized to work in the United States; experience in retail environments is preferred.