Retail Assistant Manager: Lead Teams, Coach, Drive Results

Castle Megastore Group, Inc.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Leadership development

Career advancement

Fun, energetic culture

Job summary

Castle Megastore is seeking an Assistant Manager in the Phoenix, AZ area to lead the sales floor, coach a team, and partner with leadership to hit selling goals. You’ll focus on delivering top customer experiences while upholding operational standards and driving performance.

You will mentor Supervisors and Associates, support recruiting and onboarding, and help translate business results into actionable plans that grow sales and engagement.

Qualifications

• Leads the sales floor with confidence and delivers exceptional customer experiences.
• Coaches and develops Supervisors and Associates into high performers.
• Balances customer service, operations, and business results to drive store success.

Responsibilities

• Lead the sales floor by example, delivering exceptional customer experiences while driving store performance.
• Coach, mentor, and develop Sales Supervisors and Sales Associates into confident, high-performing team members.
• Partner with leadership to achieve sales goals, improve key performance metrics, and execute company initiatives.
• Inspire a culture of accountability, teamwork, and continuous learning through daily coaching and recognition.
• Oversee Sales-Floor-Leader responsibilities including opening, closing, shift leadership, and daily operations.
• Ensure merchandising, inventory, cash handling, and operational standards are executed with excellence.
• Support recruiting, interviewing, onboarding, and training to build a strong, engaged team.
• Review business results, identify opportunities, and help create action plans that drive store success.

Skills

Leadership

Coaching

Customer service

Sales

Job description

Castle Megastore is seeking an Assistant Manager in the Phoenix, AZ area to lead the sales floor, coach a team, and partner with leadership to hit selling goals. You’ll focus on delivering top customer experiences while upholding operational standards and driving performance.

You will mentor Supervisors and Associates, support recruiting and onboarding, and help translate business results into actionable plans that grow sales and engagement.