Retail Sales Floor Leader - Drive Results & Develop Teams

Castle Megastore Group, Inc.; Albuquerque (NM); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Recognition programs

Sales incentives

Leadership training

Job summary

Castle Megastore is seeking a hands-on Retail Team Lead to guide a sales floor and shape the customer experience in our Albuquerque store. You will lead the team on the floor, model excellent service, and turn goals into daily habits.

You will onboard new hires, coach current staff, and partner with Store Management to boost morale and maintain store presentation. A proactive leader who thrives in a fast-paced environment will fit well.

Qualifications

• Experience leading a retail sales team.
• Ability to coach and develop employees.
• Proven track record meeting or exceeding sales targets.
• Strong customer service orientation and communication skills.
• Ability to stay calm and focused in a fast-paced environment.

Responsibilities

• Lead on-the-floor team to deliver strong customer service.
• Drive towards sales targets by sharing product knowledge and selling techniques.
• Track daily sales performance and coach when needed.
• Onboard and develop new hires; mentor current staff.
• Maintain displays, stock levels, and store presentation.

Skills

People management

Coaching

Sales target focus

Customer service

Leadership under pressure

Job description

Castle Megastore is seeking a hands-on Retail Team Lead to guide a sales floor and shape the customer experience in our Albuquerque store. You will lead the team on the floor, model excellent service, and turn goals into daily habits.

You will onboard new hires, coach current staff, and partner with Store Management to boost morale and maintain store presentation. A proactive leader who thrives in a fast-paced environment will fit well.