Vehicle Store Lead — Customer Experience & Growth

PLS; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking an experienced Assistant Store Manager for its Phoenix, AZ location. This role involves providing leadership, guiding team members, and ensuring that the store meets its operational and financial objectives. You will directly engage with customers to enhance satisfaction and assist in recruiting and training staff.

With a focus on maintaining high customer service standards, candidates should have at least one year of management experience. Key duties include analyzing financial statements, managing schedules, and ensuring compliance with regulations while creating a positive store environment.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant.
• Must be fluent in English; Spanish bilingual is a plus.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead store operations to ensure outstanding customer service.
• Assist Store Manager with recruiting and developing team members.
• Analyze financial statements to increase sales.
• Resolve customer complaints to enhance satisfaction.

Skills

Customer service engagement

Relationship building

Leadership

Communication skills

Integrity

Job description

PLS is seeking an experienced Assistant Store Manager for its Phoenix, AZ location. This role involves providing leadership, guiding team members, and ensuring that the store meets its operational and financial objectives. You will directly engage with customers to enhance satisfaction and assist in recruiting and training staff.

With a focus on maintaining high customer service standards, candidates should have at least one year of management experience. Key duties include analyzing financial statements, managing schedules, and ensuring compliance with regulations while creating a positive store environment.