Retail Assistant Manager: Lead Team, Service & Discounts

J.Crew Factory; Tulalip Bay (WA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Product discounts

401(k) plan

Medical insurance

Entertainment discounts

Paid time off

Life insurance

Job summary

J.Crew Factory in Tulalip Bay, WA is seeking an Assistant Manager to drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will coach the sales team to maximize performance and collaborate with the leadership team to ensure smooth operational support.

You will contribute to recruiting and training efforts, manage designated divisions, and help exceed goals while delivering best-in-class service.

Qualifications

• 1–2 years of retail management experience.
• Strong communication and leadership skills.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Support Store Director and ASM to drive profitability and brand loyalty.
• Manage designated divisions such as Visual Merchandising, Operations, HR, and Service.
• Lead store operations, systems, and technology with accountability.
• Assist with recruiting, training, and development.
• Create a collaborative environment and exceed sales goals.
• Lead product knowledge sessions to boost customer connection.
• Plan community engagement and in-store events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Customer service

Team leadership

Staff training

Job description

J.Crew Factory in Tulalip Bay, WA is seeking an Assistant Manager to drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will coach the sales team to maximize performance and collaborate with the leadership team to ensure smooth operational support.

You will contribute to recruiting and training efforts, manage designated divisions, and help exceed goals while delivering best-in-class service.