Retail Assistant Manager: Lead Team & Service

Englefield, Inc.; Mansfield (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Weekly pay

Monthly bonuses

Job summary

Englefield, Inc. is seeking an Assistant Manager to lead daily store operations, coach team members, and deliver outstanding customer service in a fast-paced retail environment.

You will support the Store Manager with staffing, scheduling, inventory and store systems, ensure cleanliness and safety, and build strong relationships with customers and vendors. A high school diploma and 1+ year leadership experience in retail or food service are preferred.

Qualifications

• Education – High school diploma or equivalent.
• Experience – 1+ year of leadership experience in retail or food service.
• Leadership – A team-first mindset with strong communication skills.
• Operations – Scheduling, inventory, and basic store systems.
• Tech – POS systems and basic software (Word, Excel, Email).
• ServeSafe certification – Required or willingness to obtain.
• Customer focus – Committed to creating a welcoming experience for every guest.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Step in to lead when the Store Manager is away; help drive performance goals and maintain compliance standards.
• Build relationships with customers, vendors, and your team.
• Other Qualifications include walking, standing, squatting, lifting, carrying, and reaching; operate in varying temperatures indoors and outdoors.

Skills

Leadership experience

Communication skills

Teamwork

Customer focus

Staffing

Scheduling

Inventory

Education

High school diploma or equivalent

Tools

POS systems

Basic software (Word, Excel, Email)

Job description

Englefield, Inc. is seeking an Assistant Manager to lead daily store operations, coach team members, and deliver outstanding customer service in a fast-paced retail environment.

You will support the Store Manager with staffing, scheduling, inventory and store systems, ensure cleanliness and safety, and build strong relationships with customers and vendors. A high school diploma and 1+ year leadership experience in retail or food service are preferred.