Retail Assistant Manager: Lead Team & Guest Experience

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Greenville (DE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community philanthropy

Job summary

KnitWell Group is seeking an Assistant Manager for the White House Black Market store in Greenville, DE. You will support the Store Manager in leading a team, delivering exceptional customer experiences, and ensuring smooth store operations.

You will mentor associates, drive sales, and uphold brand standards while fostering a welcoming environment that reflects our culture of hospitality. This role requires flexible availability and a customer-first mindset.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to develop strong customer and peer relationships.
• Passion for our brand, fashion, and empowering confidence.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Lead and develop a team to deliver a customer-centered experience.
• Support Store Manager in achieving store financial goals.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and apply omni-channel approaches.
• Maintain an inviting store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory and replenishment.

Skills

Excellent communication

Interpersonal skills

Team leadership

Ownership and initiative

Customer relationship building

Job description

KnitWell Group is seeking an Assistant Manager for the White House Black Market store in Greenville, DE. You will support the Store Manager in leading a team, delivering exceptional customer experiences, and ensuring smooth store operations.

You will mentor associates, drive sales, and uphold brand standards while fostering a welcoming environment that reflects our culture of hospitality. This role requires flexible availability and a customer-first mindset.