Retail Assistant Manager: Lead Team, Elevate Service & Style

Socket.dev; Corte Madera (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid time off and holidays

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team in Corte Madera, CA. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed, including overseeing divisions like Visual Merchandising, Operations, HR, and Service & Selling.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support Store Director and Associate Store Manager to impact results and brand profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management experience

Customer service

Team leadership

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team in Corte Madera, CA. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed, including overseeing divisions like Visual Merchandising, Operations, HR, and Service & Selling.