Retail Assistant Manager: Lead Team & Elevate Experience

Express & Bonobos; Olathe (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan with company match

Merchandise discount

Paid time off

Parental leave

Job summary

Express is seeking an Assistant Manager to join our team at Oak Park Mall. You will assist the Store Manager in supervising store operations, recruiting, management, training, and sales functions, driving productivity and delivering an exceptional in-store experience for customers.

The role emphasizes talent development, coaching Sales Associates, and partnering with the Store Manager to optimize results through merchandising and omnichannel initiatives.

Qualifications

• Education: High School or Equivalent.
• 1-3 years of relevant job experience.
• Proficient with technology (iPad, registers).
• Demonstrates strong customer service skills.
• Meets availability criteria including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Assist the Store Manager in supervising store operations, recruiting, management, training, and sales functions.
• Drive productivity and ensure a great in-store shopping experience for customers.
• Develop, inspire, and retain top talent and coach Sales Associates.
• Collaborate with the Store Manager to identify high performers for growth.
• Participate in hiring interviews and provide feedback.
• Analyze the business and help execute action plans to optimize results.
• Oversee daily store operations and ensure adherence to policies.
• Lead merchandising strategies, loyalty programs, and omnichannel operations.
• Create a positive in-store environment and customer engagement.

Skills

Customer service

Sales driven

Communication

Availability

Physical ability

Retail experience

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express is seeking an Assistant Manager to join our team at Oak Park Mall. You will assist the Store Manager in supervising store operations, recruiting, management, training, and sales functions, driving productivity and delivering an exceptional in-store experience for customers.

The role emphasizes talent development, coaching Sales Associates, and partnering with the Store Manager to optimize results through merchandising and omnichannel initiatives.