Retail Assistant Manager: Lead Team & Customer Experience

Knitwell Group; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Merchandise discounts

Job summary

Knitwell Group seeks an Assistant Manager for Store 3459 in Ann Arbor, MI to help lead a team and deliver a customer-centered experience. You will support the Store Manager, coach associates, and help drive sales while maintaining visual standards across the floor.

The role requires flexible availability, strong communication, and a passion for empowering customers through hospitality. Regular full-time hours and community engagement are part of the position.

Qualifications

• 3 years of retail management experience preferred.
• Flexibility to work nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to train and coach associates and lead by example.

Responsibilities

• Lead a team to deliver a customer-centered experience.
• Assist in achieving store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and manage omni-channel activities.
• Maintain a visually inspiring store environment and brand standards.
• Oversee inventory, replenishment, and store operations for safety and efficiency.
• Ensure compliance with policies and procedures.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Team leadership

Customer service

Communication

Adaptability

Job description

Knitwell Group seeks an Assistant Manager for Store 3459 in Ann Arbor, MI to help lead a team and deliver a customer-centered experience. You will support the Store Manager, coach associates, and help drive sales while maintaining visual standards across the floor.

The role requires flexible availability, strong communication, and a passion for empowering customers through hospitality. Regular full-time hours and community engagement are part of the position.