Retail Assistant Manager: Elevate Customer Experience

Knitwell Group; Woodstock (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

Knitwell Group is seeking an Assistant Manager to elevate the customer experience and nurture a collaborative store culture at our Woodstock outlet. You’ll lead on the sales floor, coach teammates, and ensure seamless omnichannel service while upholding brand standards.

We value hospitality-minded leaders with the ability to drive results, manage POS tech, and foster an inclusive environment. Regular/full-time role with growth opportunities across our brands.

Qualifications

• 1+ year retail management experience.
• Customer-focused leadership.
• Ability to drive store results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire and coach associates to create genuine connections.
• Create an inclusive store environment for associates.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Assist Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships through listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Technology proficient

POS system operation

Business acumen

Initiative

Job description

Knitwell Group is seeking an Assistant Manager to elevate the customer experience and nurture a collaborative store culture at our Woodstock outlet. You’ll lead on the sales floor, coach teammates, and ensure seamless omnichannel service while upholding brand standards.

We value hospitality-minded leaders with the ability to drive results, manage POS tech, and foster an inclusive environment. Regular/full-time role with growth opportunities across our brands.