Retail Assistant Manager: Lead Team & Delight Customers

KnitWell Group; Sevierville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Professional development

Community partnerships

Job summary

KnitWell Group in Sevierville, TN is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teammates to build genuine connections with customers.

As a store leader, you will use technology to provide a seamless omnichannel experience, assist the Store Manager with recruiting and development, and drive operational excellence with sound business judgment.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset in customer and associate interactions.
• Proficient with technology and POS systems.

Responsibilities

• Cultivate a customer-focused environment with exceptional service.
• Lead on the sales floor and model brand behaviors.
• Inspire, coach, and develop associates to improve connections with customers.
• Drive inclusive store culture and engage the team.

Skills

Retail management

Hospitality mindset

Tech proficient

POS system

Business acumen

Initiative

Job description

KnitWell Group in Sevierville, TN is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teammates to build genuine connections with customers.

As a store leader, you will use technology to provide a seamless omnichannel experience, assist the Store Manager with recruiting and development, and drive operational excellence with sound business judgment.