Assistant Manager - Retail Leader with Flexible Hours

World Market; Ann Arbor (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount (up to 30%)

Team recognition programs

Wellness resources

Career training & growth

Medical, dental, vision & 401(k)

Employee assistance program

Job summary

World Market in Ann Arbor is seeking an Assistant Manager to lead a high-performance team, drive sales and profitability, and uphold our values, brand, policies, and standards. In partnership with the Store Manager, you will guide daily priorities across Customer Experience, Freight Flow, Operations and Merchandising.

You will recruit and develop staff, coach associates in the moment, analyze trends, and maintain loss prevention and safety practices while delivering exceptional service in a

Qualifications

• Proven leadership experience delivering results in fast-paced retail.
• Strong customer experience focus and operational results.
• Excellent communication and adaptability; coaching in the moment.

Responsibilities

• Model and lead a customer-first selling culture with engagement and brand values.
• Analyze business trends using available reporting to call out opportunities.
• Maintain World Market culture, values, and policies.
• Plan and execute daily tasks and duties in absence of the Store Manager.
• Recruit, develop, and retain a high-performance, customer-focused team.
• Utilize company tools to validate team execution of key functions.
• Support Loss Prevention policies and inventory initiatives.
• Contribute to a safe work environment through ongoing training and accountability.

Skills

Leadership experience

Customer experience

Operations management

Communication skills

Coaching in the moment

De-escalation

Planning & prioritization

Decision making

Attention to detail

Problem solving

Job description

World Market in Ann Arbor is seeking an Assistant Manager to lead a high-performance team, drive sales and profitability, and uphold our values, brand, policies, and standards. In partnership with the Store Manager, you will guide daily priorities across Customer Experience, Freight Flow, Operations and Merchandising.

You will recruit and develop staff, coach associates in the moment, analyze trends, and maintain loss prevention and safety practices while delivering exceptional service in a