Retail Assistant Manager — Lead Store & Team

J.Crew Factory; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay and bonusPrograms

Up to 60% discount on branded product

Entertainment, travel, fitness, and DM

401(k) plan with company matching

Medical, dental, prescription, vision,

Paid time off incl. holidays

Job summary

J.Crew Group in New York is seeking an Assistant Manager to lead our store team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to implement effective strategies and ensure smooth operations.

You’ll oversee divisions like Visual Merchandising, Operations, HR, and Service & Selling, with opportunities to recruit, train, and develop associates. Scheduling includes nights, weekends, and holidays.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development as needed.
• Partner to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead fit sessions to boost product knowledge and customer connection.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management experience

Team leadership

Job description

J.Crew Group in New York is seeking an Assistant Manager to lead our store team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to implement effective strategies and ensure smooth operations.

You’ll oversee divisions like Visual Merchandising, Operations, HR, and Service & Selling, with opportunities to recruit, train, and develop associates. Scheduling includes nights, weekends, and holidays.