Retail Assistant Manager - Lead Store & Service

JD Sports NA; Mobile (AL); On-site; USD 17,000 - 19,000; Part time

Job summary

Hibbett I City Gear in Mobile, AL seeks an Assistant Manager to support Store Manager in daily operations, merchandising, and customer service. You will oversee staff, assist with scheduling, restocking, and policies, and stand in during the Store Manager's absence.

The role requires hands-on leadership, strong communication, and a drive to deliver outstanding service in a fast-paced retail environment.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Develop action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Consult with Store Manager on action plans to accomplish departmental and overall store responsibilities.
• Assist in recruiting, training, and evaluation of store personnel.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service as per manuals and policies.
• Perform general administrative duties and be trained in Store Manager's responsibilities.
• Deliver extraordinary customer service highlighted in the customer service manual.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Merchandising knowledge

Job description

Hibbett I City Gear in Mobile, AL seeks an Assistant Manager to support Store Manager in daily operations, merchandising, and customer service. You will oversee staff, assist with scheduling, restocking, and policies, and stand in during the Store Manager's absence.

The role requires hands-on leadership, strong communication, and a drive to deliver outstanding service in a fast-paced retail environment.