Retail Assistant Manager — Lead Store Ops & Team

Citi Trends; Roanoke (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Growth opportunities

Job summary

Citi Trends in Roanoke, VA is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will partner with the Store Manager to drive sales performance and ensure excellent customer service.

This role requires 2-4 years in an Assistant Manager or retail leadership, 3-5 years total retail experience, and strong communication and organizational skills. Flexible schedule including nights and weekends is expected.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of experience as an Assistant Manager or similar retail leadership role.
• 3-5 years of overall retail experience preferred.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People leadership

Communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends in Roanoke, VA is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will partner with the Store Manager to drive sales performance and ensure excellent customer service.

This role requires 2-4 years in an Assistant Manager or retail leadership, 3-5 years total retail experience, and strong communication and organizational skills. Flexible schedule including nights and weekends is expected.