Retail Assistant Manager: Lead Store Operations & Service

R301US Hibbett Retail, Inc.; Fayetteville (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Fayetteville, NC is seeking an Assistant Manager to support store operations, merchandising, and customer service. The role helps ensure store goals are met and trains team members.

The Assistant Manager will step in during the Store Manager's absence, oversee scheduling, and uphold policies while driving sales and guest satisfaction. This hourly role starts at $12.65 per hour and requires strong communication and retail experience.

Qualifications

• Experience in retail, footwear and athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve store goals.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Maintain quality customer service and uphold company policies.
• Perform general administrative duties and learn Store Manager responsibilities.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Customer service

Retail experience

Communication skills

Team leadership

Attention to detail

Fast-paced environment

Job description

Hibbett I City Gear in Fayetteville, NC is seeking an Assistant Manager to support store operations, merchandising, and customer service. The role helps ensure store goals are met and trains team members.

The Assistant Manager will step in during the Store Manager's absence, oversee scheduling, and uphold policies while driving sales and guest satisfaction. This hourly role starts at $12.65 per hour and requires strong communication and retail experience.