Retail Assistant Manager: Lead Store Operations & Service

JD Sports NA; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

JD Sports NA in Bristol, Virginia is seeking an Assistant Manager to support the Store Manager in daily operations and administration, ensuring top customer service and effective merchandising.

The role requires knowledge of store operations, leadership in the absence of the Store Manager, and responsibility for personnel and store performance. Retail experience and a customer-focused mindset are essential.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in controlling assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Step in as acting Store Manager in their absence.
• Assist in recruitment, training, and evaluation of staff.
• Guide employees and customers across departments when needed.
• Maintain awareness of inventory, sales statistics, and expenses to drive profitability.

Skills

Customer service

Interpersonal communication

Team leadership

Attention to detail

Self-starter

Multi-tasking

Job description

JD Sports NA in Bristol, Virginia is seeking an Assistant Manager to support the Store Manager in daily operations and administration, ensuring top customer service and effective merchandising.

The role requires knowledge of store operations, leadership in the absence of the Store Manager, and responsibility for personnel and store performance. Retail experience and a customer-focused mindset are essential.