Retail Assistant Manager - Customer Service & Merchandising Lead

JD Sports NA; Raleigh (NC); On-site; USD 16,000 - 23,000; Full time

Job summary

JD Sports NA in Raleigh, NC is seeking an Assistant Manager in the Operations department. The role supports the Store Manager in daily store operations, customer service, merchandising, and staff scheduling, and steps in as acting manager in the Store Manager's absence.

You will ensure adherence to policies, drive sales, and maintain store standards. Ideal candidates have retail experience, strong communication skills, and the ability to lead a team in a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.

Responsibilities

• Assist Store Manager in controlling store assets.
• Collaborate on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as Store Manager in their absence.
• Contribute to staff recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.

Skills

Interpersonal skills

Communication skills

Team leadership

Customer service

Organizational skills

Job description

JD Sports NA in Raleigh, NC is seeking an Assistant Manager in the Operations department. The role supports the Store Manager in daily store operations, customer service, merchandising, and staff scheduling, and steps in as acting manager in the Store Manager's absence.

You will ensure adherence to policies, drive sales, and maintain store standards. Ideal candidates have retail experience, strong communication skills, and the ability to lead a team in a fast-paced environment.