Retail Assistant Manager: Lead Store & Customer Experience

JD Sports NA; Anniston (AL); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Anniston, AL is seeking an Assistant Manager to assist the Store Manager with daily operations, inventory control, merchandising, and customer service excellence. You will step in during the Store Manager’s absence and lead store activities across departments.

The role requires retail experience, strong communication, and a proactive approach to achieving store goals while upholding company policies and standards.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team leadership and ability to manage a team.
• Self-starter with initiative and attention to detail.
• Team player with passion for selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Provide guidance to employees and customers in all departments when necessary.
• Ensure profitability by monitoring inventory, sales, and expenses.
• Maintain quality customer service per company manuals and policies.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Anniston, AL is seeking an Assistant Manager to assist the Store Manager with daily operations, inventory control, merchandising, and customer service excellence. You will step in during the Store Manager’s absence and lead store activities across departments.

The role requires retail experience, strong communication, and a proactive approach to achieving store goals while upholding company policies and standards.