Retail Assistant Manager: Lead, Service & Sales

Shoe Sensation, Inc.; Sturgeon Bay (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Shoe Sensation, Inc. in Sturgeon Bay, WI is seeking a dedicated Assistant Manager to join our team full-time.

The role supports the Store Manager in daily operations, leads staff, and helps ensure outstanding customer service to drive store performance. Key duties include supervising and training team members, managing inventory and merchandising, assisting with scheduling and labor costs, and ensuring adherence to company policies and safety procedures.

Qualifications

• Experience in retail or management preferred.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with basic computer applications and POS systems.

Responsibilities

• Assist the Store Manager in overseeing daily store operations to ensure smooth and efficient functioning.
• Supervise, train, and motivate team members to achieve performance goals and maintain high standards.
• Provide excellent customer service by addressing customer inquiries and resolving issues promptly.
• Manage inventory, stock levels, and merchandising to optimize sales and minimize shrinkage.
• Support in scheduling staff and managing labor costs.
• Ensure compliance with company policies, health and safety regulations, and operational procedures.
• Assist in preparing reports and analyzing sales data to identify opportunities for improvement.
• Step in for the Store Manager as needed during their absence.

Skills

Leadership

Customer service

Communication

Problem-solving

POS systems

Team training

Job description

Shoe Sensation, Inc. in Sturgeon Bay, WI is seeking a dedicated Assistant Manager to join our team full-time.

The role supports the Store Manager in daily operations, leads staff, and helps ensure outstanding customer service to drive store performance. Key duties include supervising and training team members, managing inventory and merchandising, assisting with scheduling and labor costs, and ensuring adherence to company policies and safety procedures.