Retail Assistant Manager: Lead Service & Sales

R301US Hibbett Retail, Inc.; Hagerstown (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

Hibbett I City Gear in Hagerstown, MD is seeking an Assistant Manager to support the Store Manager in daily operations, drive sales, merchandising, scheduling, and administrative duties. You will supervise in the Store Manager's absence and ensure outstanding customer service and policy adherence.

Experience in retail, 1-3 years in customer service, strong communication, detail orientation, and the ability to lead a team in a fast-paced environment are essential.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Ensure profitability by tracking inventory, sales statistics, and expenses.
• Direct staff to ensure department responsibilities and standards are met.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Fast-paced environment

Initiative / self-starter

Attention to detail

Job description

Hibbett I City Gear in Hagerstown, MD is seeking an Assistant Manager to support the Store Manager in daily operations, drive sales, merchandising, scheduling, and administrative duties. You will supervise in the Store Manager's absence and ensure outstanding customer service and policy adherence.

Experience in retail, 1-3 years in customer service, strong communication, detail orientation, and the ability to lead a team in a fast-paced environment are essential.