Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Harrison (AR); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Harrison, AR is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across product areas, drive merchandising, and uphold policies and standards to maximize store performance.

This role requires supervising in the Store Manager’s absence, coaching staff, scheduling, and ensuring profitability through strong inventory and service.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Provide extraordinary customer service and promote services and merchandise.

Skills

Retail management

Customer service

Communication skills

Team leadership

Detail orientation

Job description

Hibbett I City Gear in Harrison, AR is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across product areas, drive merchandising, and uphold policies and standards to maximize store performance.

This role requires supervising in the Store Manager’s absence, coaching staff, scheduling, and ensuring profitability through strong inventory and service.