Lead Retail Sales Manager: Grow & Coach Team

The Tile Shop; Wheeling Township (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop is seeking a dynamic leader to build and manage a high-performing sales team in our Illinois stores. You will train staff, greet customers, and drive sales while coordinating store and warehouse operations.

This role demands a strong work ethic, a design sense, and the ability to educate customers on installation processes and product delivery. First-year income is anticipated in the 60–75K range at target, with opportunities to grow as you lead with enthusiasm and deliver

Qualifications

• 1+ years of experience in retail management.
• Must have weekend availability.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Weekend availability

Team leadership

Customer service

Communication

Work ethic

Learning mindset

Positive attitude

Detail-oriented

Design sense

Math & computer skills

English proficiency

Tools

POS systems

Job description

The Tile Shop is seeking a dynamic leader to build and manage a high-performing sales team in our Illinois stores. You will train staff, greet customers, and drive sales while coordinating store and warehouse operations.

This role demands a strong work ethic, a design sense, and the ability to educate customers on installation processes and product delivery. First-year income is anticipated in the 60–75K range at target, with opportunities to grow as you lead with enthusiasm and deliver