Retail Assistant Manager: Lead Sales Team & Elevate Service

SmartRecruiters, Inc.; Shrewsbury (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is hiring in Shrewsbury, MA for a Retail Manager to build and lead a high-performing Sales Associates team, train staff, greet customers, and drive sales while delivering superior customer service.

Responsibilities include scheduling, inventory control, and coordinating store and warehouse operations. The ideal candidate has 1+ year in retail management, strong design sense, and motivation to exceed targets in a fast-paced environment.

Qualifications

• Must have weekend availability
• 1+ years of experience in retail management
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team development

Customer relationship

Communication

Scheduling

Job description

The Tile Shop is hiring in Shrewsbury, MA for a Retail Manager to build and lead a high-performing Sales Associates team, train staff, greet customers, and drive sales while delivering superior customer service.

Responsibilities include scheduling, inventory control, and coordinating store and warehouse operations. The ideal candidate has 1+ year in retail management, strong design sense, and motivation to exceed targets in a fast-paced environment.