Retail Assistant Manager - Lead Sales & Store Ops

Goodwill-Industries-of-Kentucky; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill-Industries-of-Kentucky is seeking a Retail Assistant Manager II for the Louisville area. In this role you will drive store sales, supervise hourly staff, and ensure daily operations, cash handling, and payroll processes are performed accurately.

You’ll coach the team to meet production and sales goals, maintain store cleanliness, and manage stock and donations. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• High School Diploma or GED, preferred.
• Must have retail experience; supervisory experience is preferred.
• Must be a current Retail Assistant Manager performing all objective criteria.
• Must achieve 90% or higher score on 4 Assistant Certification for Excellence (ACE) written exams.
• Must achieve 90% or higher score on 4 Assistant Certification for Excellence (ACE) observation exams.
• Driver’s license preferred and must have valid insurance on any vehicle used for business purposes.

Responsibilities

• Opens & closes the facility (key holder).
• Supervises the day-to-day job tasks of hourly retail employees, designated store operations, and resolution of elevated concerns in conjunction with the Store Manager.
• Train, coach, and support staff utilizing clear communication to ensure job tasks can meet or exceed production and sales goals.
• Ensures store stays clean, organized, and customer service expectations are met on the sales floor and donation drive-thru area. Ensures store is well-organized and well-stocked for maximum profit. Promotes a safety conscious mindset through the act of identifying, correcting, and communicating any safety issues to all staff.
• Assures stock rotation and sales are handled in accordance with the 1-Touch operating system. Ensures efficient, high quality hard goods and textile processing.
• Prepares, completes, and deposits daily cash deposits/reconciliations. Researches and resolves incorrect cash count information.
• Completes confidential payroll documents such as Form I-9 and direct deposit information.
• Performs other duties as assigned.

Skills

Goal-minded leadership

Rotating schedule flexibility

Retail experience

Reliable transportation

Education

High School Diploma or GED

Job description

Goodwill-Industries-of-Kentucky is seeking a Retail Assistant Manager II for the Louisville area. In this role you will drive store sales, supervise hourly staff, and ensure daily operations, cash handling, and payroll processes are performed accurately.

You’ll coach the team to meet production and sales goals, maintain store cleanliness, and manage stock and donations. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced retail environment.