Retail Assistant Manager - Lead Ops & Customer Experience

Family Dollar Stores Of New York LLC; City of Syracuse (NY); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC is seeking an Assistant Store Manager to support store operations, customer service, and team development in Syracuse, NY. You will assist with day-to-day functions, help organize merchandise flows, and supervise store associates to maintain a friendly shopping environment.

This role requires strong communication and organizational skills, the ability to lift up to 55 lbs, and a customer‑first mindset.

Qualifications

• High school diploma or equivalent is preferred; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical store tasks.
• Strong communication, interpersonal, and written skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional effectiveness of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Team development

Communication

Interpersonal skills

Written skills

Problem solving

Decision making

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC is seeking an Assistant Store Manager to support store operations, customer service, and team development in Syracuse, NY. You will assist with day-to-day functions, help organize merchandise flows, and supervise store associates to maintain a friendly shopping environment.

This role requires strong communication and organizational skills, the ability to lift up to 55 lbs, and a customer‑first mindset.