Retail Assistant Manager - Lead Fashion Customer Experience

N23 Premium Brands Opco LLC; Harmonville (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Bonus opportunities

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group, owner of LOFT and other brands, seeks an Assistant Manager for Store 1644-Plymouth Meeting Mall, PA to lead customer experiences and store culture on site. You’ll nurture relationships with customers and associates, model brand behaviors, and drive sales while supporting talent development.

The role requires at least 1 year in retail management; benefits include medical/dental/vision, 401(k), PTO, bonuses, merchandise discounts, and opportunities for advancement.

Qualifications

• 1+ year retail management experience (preferred).
• Ability to engage customers and associates.
• Strong communication and interpersonal skills.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Tech-savvy

Sales leadership

Business acumen

Decision making

Tools

POS system

Job description

KnitWell Group, owner of LOFT and other brands, seeks an Assistant Manager for Store 1644-Plymouth Meeting Mall, PA to lead customer experiences and store culture on site. You’ll nurture relationships with customers and associates, model brand behaviors, and drive sales while supporting talent development.

The role requires at least 1 year in retail management; benefits include medical/dental/vision, 401(k), PTO, bonuses, merchandise discounts, and opportunities for advancement.