Retail Assistant Manager — Lead & Elevate Customer Experience

KnitWell Group; Saint Paul (MN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking an Assistant Manager for our LOFT store at Rosedale Center in Saint Paul, MN. You will support customer experience, shape store culture, and lead associates on the sales floor with confidence and care.

You will mentor, coach, and recruit alongside the Store Manager, driving omnichannel experiences and operational discipline to meet targets while fostering an inclusive environment.

Qualifications

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Support the customer experience and shape a strong store culture for associates.
• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Tech proficiency

Business acumen

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager for our LOFT store at Rosedale Center in Saint Paul, MN. You will support customer experience, shape store culture, and lead associates on the sales floor with confidence and care.

You will mentor, coach, and recruit alongside the Store Manager, driving omnichannel experiences and operational discipline to meet targets while fostering an inclusive environment.