Retail Assistant Manager - Lead Elevate Customer Experience

Madewell, Inc.; Northern (KY); Hybrid; USD 29,000 - 37,000; Full time

Benefits offered by this job

Part-Time Competitive base pay and bon

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off (PTO) and holidays

Discounts on entertainment, travel, &

Job summary

Madewell is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team.

You will co-manage the store operations, lead the designated division (Visual Merchandising, Operations, HR, Service & Selling), and support recruiting, training, and development. The role requires 1–2 years of retail management, scheduling flexibility including nights and weekends, and a

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers, and teams.
• Up-to-date with current fashion trends.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support Store Director and Associate Store Manager to impact business results and brand connections.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Curate a collaborative working environment for all associates.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Job description

Madewell is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team.

You will co-manage the store operations, lead the designated division (Visual Merchandising, Operations, HR, Service & Selling), and support recruiting, training, and development. The role requires 1–2 years of retail management, scheduling flexibility including nights and weekends, and a