Retail Assistant Manager: Lead, Develop & Drive Sales

Express; Corona (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) and Roth 401(k)

Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive

Voluntary benefits

Job summary

Express at Dos Lagos in Corona, CA is seeking an Assistant Manager to support the Store Manager in daily operations, talent development, and sales leadership. The role focuses on delivering a great in-store experience, coaching Sales Associates, and ensuring compliance with company policies.

The position requires 1–3 years in retail, strong customer service, and availability including nights and weekends. Part of PHOENIX Retail, LLC, with Express benefits and an emphasis on teamwork and results.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 1-3 of relevant job experience.
• Proficient in use of technology (iPad, registers).
• Demonstrates strong customer service skills.
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Assist in developing, inspiring, and retaining top talent.
• Maintain a positive work environment and team morale.
• Coach, teach and train Sales Associates for effective job performance.
• Identify high performing Sales Associates to assist in growth.
• Participate in hiring process for Sales Associates and provide feedback to Store Manager.
• Support the Store Manager's analysis of the business and help execute clear action plans.
• Oversee daily store operations.
• Execute action plans to optimize results.
• Ensure sales floor coverage to meet customer expectations.
• Oversee merchandise flow, including shipment and replenishment.
• Maintain adherence to Company Policies and safety.
• Lead the store strategy to achieve performance goals.
• Drive merchandising, loyalty programs and company initiatives.
• Create positive in-store experiences through proactive customer engagement.
• Greet and assist customers, share product and promotion information.
• Resolve customer complaints and identify root causes.
• Act as customer experience leader and improve performance.
• Create a visually appealing store environment.

Skills

Customer service

Tech savvy

Availability nights weekends

Physical requirements

Retail experience

Communication skills

Education

High School or Equivalent

Job description

Express at Dos Lagos in Corona, CA is seeking an Assistant Manager to support the Store Manager in daily operations, talent development, and sales leadership. The role focuses on delivering a great in-store experience, coaching Sales Associates, and ensuring compliance with company policies.

The position requires 1–3 years in retail, strong customer service, and availability including nights and weekends. Part of PHOENIX Retail, LLC, with Express benefits and an emphasis on teamwork and results.