Retail Assistant Manager: Lead, Coach & Drive Store Sales

Sally Beauty Holdings, Inc.

Rancho Cucamonga (CA)

On-site

USD 52,000 - 66,000

Full time

2 days ago

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Job summary

Sally Beauty in California is seeking an Assistant Manager to support the Store Manager in hiring, developing and leading store associates, ensuring exceptional customer experiences and maintaining brand standards across all store operations. The role focuses on driving KPIs through analysis, planning and accountability while fostering a diverse, inclusive team and delivering Omni-channel service.

Strong communication and scheduling ability are essential.

Qualifications

High School Diploma or equivalent.
Must be 18 years of age or older.
Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Ability to lead or support a team of associates to meet business objectives.
Can effectively communicate with team and management.
Must have scheduling availability to meet the needs of the business.
Cosmetology license desirable, but not required.

Responsibilities

Brand (30%): supervise and guide associates to deliver exceptional client experiences and drive sales while upholding brand standards such as merchandising and dress code.
People (30%): train, develop and coach teams; actively recruit; maintain positive associate relations and timely communication.
Operations (30%): ensure execution of company processes, manage inventory and payroll hours, support Omni-channel fulfillment and timely store procedures.
Safety/Loss Prevention (10%): protect assets, monitor inventory and cash controls, ensure safety policies and compliance.