Retail Assistant Manager — Lead, Coach & Delight Guests

J.Crew Factory; Auburn (WA); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Up to 60% discount on branded product

Medical and Prescription coverage

401(k) plan with company matching

Paid Time Off

Discount on entertainment, travel, and

mobile technology discounts

Job summary

J.Crew Factory in Auburn, WA is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine customer connections, brand loyalty, and community engagement.

You’ll provide coaching to the sales team and collaborate with the leadership team to adapt strategies and ensure smooth operations. You will support Store Director and Associate Store Manager across divisions, recruit and train staff if needed, and help create a positive, high-performing

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management experience

Team leadership

Customer service

Job description

J.Crew Factory in Auburn, WA is seeking an Assistant Manager to join the leadership team. You will help drive profitability through genuine customer connections, brand loyalty, and community engagement.

You’ll provide coaching to the sales team and collaborate with the leadership team to adapt strategies and ensure smooth operations. You will support Store Director and Associate Store Manager across divisions, recruit and train staff if needed, and help create a positive, high-performing