Retail Assistant Manager: Lead, Coach & Customer Experience

F J Crew Building Contractors Ltd; Phoenix (AZ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Base pay bonus

Brand product discounts

401(k) plan

Medical coverage

Paid time off

Job summary

J.Crew Group is seeking an Assistant Manager to join the leadership team and drive profitability through strong customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to ensure smooth operations and strategic execution.

The role requires 1–2 years of retail management, passion for fashion trends, and flexibility to work nights, weekends, and holidays. Expect opportunities to engage with the community and elevate customer experiences.

Qualifications

• 1-2 years of retail management experience or similar scope.
• Strong customer service mindset with brand loyalty focus.
• Proven leadership and ability to coach sales associates.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Support Store Director and Associate Store Manager to drive profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Lead a collaborative working environment and exceed goals with exceptional service.

Skills

Retail management

Customer service

Team leadership

Recruiting

Training & development

Job description

J.Crew Group is seeking an Assistant Manager to join the leadership team and drive profitability through strong customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to ensure smooth operations and strategic execution.

The role requires 1–2 years of retail management, passion for fashion trends, and flexibility to work nights, weekends, and holidays. Expect opportunities to engage with the community and elevate customer experiences.