Retail Assistant Manager — Lead Brand Experience & Profitability

J.Crew Group; Waipahu (HI); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

60% discount on branded product

401(k) with company matching

Medical, dental, prescription, vision,

Paid time off including holidays

Job summary

J.Crew Factory in Waipahu, Hawaii is hiring an Assistant Manager to lead a vibrant retail team. You will drive profitability through guest connections, brand loyalty, and community engagement while coaching sales associates for peak performance.

Collaborate with the Store Director and leadership team to execute store strategies, oversee operations, training, and scheduling, and ensure exceptional customer service. Flexibility includes nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds (18 kg).

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Factory in Waipahu, Hawaii is hiring an Assistant Manager to lead a vibrant retail team. You will drive profitability through guest connections, brand loyalty, and community engagement while coaching sales associates for peak performance.

Collaborate with the Store Director and leadership team to execute store strategies, oversee operations, training, and scheduling, and ensure exceptional customer service. Flexibility includes nights, weekends, and holidays.