Retail Assistant Manager Lead Brand Experience

J.Crew Group; Tulalip Bay (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

60% discount on branded product

PTO and holidays

401(k) matching

Medical, dental, vision, and life ins.

Entertainment discounts

Job summary

J.Crew Group is seeking an Assistant Manager to join our Tulalip Bay, WA store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will support the Store Director and ASM in recruiting, training, and scheduling, and foster a collaborative environment. This role requires 1–2 years of retail management experience, scheduling flexibility, and the ability to lift up

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group is seeking an Assistant Manager to join our Tulalip Bay, WA store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will support the Store Director and ASM in recruiting, training, and scheduling, and foster a collaborative environment. This role requires 1–2 years of retail management experience, scheduling flexibility, and the ability to lift up