Retail Assistant Manager II - Lead Team & Customer Service

Dollar Tree Stores INC; Duluth (MN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision;

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to join our team to support store operations, customer service and team development in Duluth, MN. You will assist with daily functions, ensure excellent customer service, and help train and develop store staff to meet company standards.

The role involves hands-on merchandising, opening/closing procedures, and adherence to corporate directives, while maintaining a safe, clean and welcoming shopping environment for customers and

Qualifications

• High school diploma or equivalent is preferred.
• Must be able to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Excellent customer service and problem solving skills are required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Store management experience

Customer service

Communication skills

Team development

Safety procedures

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to join our team to support store operations, customer service and team development in Duluth, MN. You will assist with daily functions, ensure excellent customer service, and help train and develop store staff to meet company standards.

The role involves hands-on merchandising, opening/closing procedures, and adherence to corporate directives, while maintaining a safe, clean and welcoming shopping environment for customers and