Retail Assistant Manager - Guest Experience Lead

Newell Brands; Newark (DE); Hybrid; USD 42,000 - 55,000; Full time

Job summary

Newell Brands’ Yankee Candle division in Newark, DE is seeking a Retail Assistant Manager to support the Store Manager in delivering exceptional guest experiences and driving profitability. You will help lead a high-performing team, schedule staffing, coach associates, and ensure store standards and loss prevention practices are followed.

Key responsibilities include training and developing talent, executing company selling strategies, maintaining a safe, inviting environment, and building

Qualifications

• High School completion or GED.
• Proven retail management experience (2+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution oriented.
• Willing to work in fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that reflects Newell Brand Values.
• Support recruitment, hiring, development, inspiration, and retention of top talent.
• Help meet staffing goals, including seasonal staffing within hiring timelines.
• Ensure onboarding and ongoing development of team members.
• Address HR-related situations through performance management.
• Motivate and retain top talent; assist succession planning.
• Provide coaching and foster a positive work environment.
• Deliver an exceptional guest experience and drive sales growth.
• Maximize sales through selling strategies and KPI focus.
• Drive guest loyalty through programs and effective communication.
• Maintain store appearance and visual standards.

Skills

Leadership

Team management

Communication

Interpersonal abilities

Retail software

Microsoft Office

Analytical skills

Solution oriented

Fragrance environment

Weekend/holiday flexibility

Education

High School / GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands’ Yankee Candle division in Newark, DE is seeking a Retail Assistant Manager to support the Store Manager in delivering exceptional guest experiences and driving profitability. You will help lead a high-performing team, schedule staffing, coach associates, and ensure store standards and loss prevention practices are followed.

Key responsibilities include training and developing talent, executing company selling strategies, maintaining a safe, inviting environment, and building