Store Leader — Growth, Guest Experience & Team Leadership

Newell Brands; Lancaster (Lancaster County); Hybride; USD 42 000 - 62 000; Plein temps

Résumé du poste

Newell Brands’ Yankee Candle brand is seeking an Assistant Store Manager in Lancaster, PA to help lead the store team and deliver exceptional guest experiences.

You'll collaborate with the Store Manager to drive sales, manage staffing, training, and daily operations while upholding brand standards and safety protocols in a fragrance-rich environment.

This role requires strong leadership, excellent communication, and the ability to coach staff through busy periods, including weekends and holidays.

Qualifications

• High school diploma or GED is required.
• 2+ years of experience in retail management preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficient with retail software and Microsoft Office.
• Strong analytical capabilities and problem solving.
• Able to work in a fragrance-filled environment.
• Ability to work flexible hours including weekends and holidays.

Responsabilités

• Assist in building a high-performing retail team aligned with brand values.
• Support recruitment, hiring, development, inspiration, and retention of top talent.
• Help meet staffing goals and seasonal timelines.
• Ensure onboarding and ongoing development of team members.
• Address HR-related situations through performance management.
• Motivate, inspire, and retain top talent; establish succession plans.
• Provide coaching and foster a positive work environment.
• Deliver an exceptional guest experience and drive sales growth.
• Coach staff to maximize sales and loyalty programs.
• Analyze business and create action plans to drive results.
• Maintain store appearance and visual standards.
• Manage scheduling and payroll targets.
• Support inventory management and loss prevention.

Connaissances

Leadership

Communication

Interpersonal skills

Team management

Analytical

Problem solving

Formation

High School Diploma or GED

Outils

Microsoft Office

Retail software

POS systems

Description du poste

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Yankee Candle - Assistant Store Manager - Lancaster, PA

Job Type: Full-Time

Location Type: Onsite

Primary Location:

Lancaster, Pennsylvania, US

Job ID:17613

Alternate Locations:

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Job Overview

Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.

Responsibilities:

Team Experience:

Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.

Support the recruitment, hiring, development, inspiration, and retention of top talent.

Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.

Ensure effective onboarding and ongoing development of team members.

Recognize and address positive and negative HR-related situations through performance management.

Motivate, inspire, and retain top talent and help establish succession plans.

Provide coaching and foster a positive work environment.

Guest Experience:

Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.

Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.

Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.

Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.

Build lasting customer relationships to enhance loyalty.

Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.

Operational Experience:

Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.

Identify root causes and help create effective action plans that drive results.

Ensure clear, effective team communication that creates understanding and alignment.

Help create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.

Support inventory management activities and control expenses.

Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.

Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

High School completion or equivalent GED.

Proven experience in a retail management role (2+ years preferred).

Strong leadership and team management skills .

Excellent communication and interpersonal abilities.

Proficient in retail software and Microsoft Office.

Strong analytical skills.

Solution-oriented.

Must be able to work in fragrance -filled environment.

Ability to work flexible hours, including weekends and holidays.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.