Retail Assistant Manager (Finance) - Drive Store Growth

Goodwill of Central and Coastal Virginia in; Hampton (VA); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to support the store's financial performance, customer experience and team development. You will act as a positive role model, supervise staff, help with onboarding, monthly meetings, and performance reviews, while maintaining store appearance and operational standards.

The role requires leadership experience, the ability to manage donations flow, and a commitment to Goodwill's mission and values.

Formación

• 2 Years' experience in a leadership role required.
• High School Diploma or GED preferred. Will consider a combination of education and work experience.

Responsabilidades

• Identifies work to be done, prioritizes and delegates, assists in developing associates to drive store financial goals.
• Promotes and sets the example for Goodwill's standards of exceptional customer service, both internally and externally.
• Assists the store management team with onboarding, monthly meetings, check ins and appraisals.
• Solicits customer and associate feedback.
• Recognizes and rewards behaviors that reinforce progress and success utilizing all recognition programs.
• Maximizes the value of all donated goods. Ensures donations are received and processed quickly and efficiently.
• Adheres to Goodwill operational standards. This includes pricing, rotation, schedule and plant returns.
• Demands a high level of excellence to the standards of dress code, visual presentation, housekeeping.
• Submits all closing reports, accident reports, risk training reports, Kronos documentation correctly and on time.
• Ensures the security of all company assets.
• Utilizes management information tools to determine and measure store activity and identify trends.
• Communicates directly with direct supervisor and other management team members relating to problems with store operations and personnel.

Conocimientos

Leadership

Customer Service

Communication

Educación

High School Diploma or GED

Descripción del empleo

Goodwill of Central and Coastal Virginia is seeking a Retail Assistant Manager (Finance) to support the store's financial performance, customer experience and team development. You will act as a positive role model, supervise staff, help with onboarding, monthly meetings, and performance reviews, while maintaining store appearance and operational standards.

The role requires leadership experience, the ability to manage donations flow, and a commitment to Goodwill's mission and values.