Retail Assistant Manager — Fashion & Customer Growth

J.Crew Group; Fargo (ND); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Brand product discounts

401(k) with match

Medical insurance

Paid time off including holidays

Dental & vision insurance

Job summary

J.Crew Group is seeking an Assistant Manager in Fargo to lead a dynamic retail team and drive store profitability. You will coach the sales staff, deliver brand‑appropriate customer experiences, and collaborate with leadership to optimize store operations.

This role emphasizes teamwork, adaptability, and community engagement in a fast‑paced fashion environment. You will oversee divisions, support recruiting and training, and ensure outstanding service while maintaining product knowledge and

Qualifications

• 1–2 years of retail management experience.
• Passion for our brand, customers, and teams.
• Scheduling flexibility including nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Job description

J.Crew Group is seeking an Assistant Manager in Fargo to lead a dynamic retail team and drive store profitability. You will coach the sales staff, deliver brand‑appropriate customer experiences, and collaborate with leadership to optimize store operations.

This role emphasizes teamwork, adaptability, and community engagement in a fast‑paced fashion environment. You will oversee divisions, support recruiting and training, and ensure outstanding service while maintaining product knowledge and