Retail Assistant Manager: Fashion Brand Growth & Leadership

J.Crew Factory; Chandler (AZ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Paid time off including holidays

Job summary

J.Crew Group (JCG) in Chandler, AZ is seeking an Assistant Manager to help drive profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team to maximize performance and ensure smooth operational support.

You will partner with the Store Director and leadership to implement strategies, lead a collaborative team, and deliver best-in-class service while maintaining flexible scheduling including nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds (18 kg).

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability through brand connection.
• Own designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist Store Director with recruiting, training and development efforts as needed.
• Collaborate with leadership to create a cooperative working environment for all associates.
• Ensure the team consistently exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to elevate customer connections.
• Develop community engagement and loyalty through events.
• Step into multiple roles on the sales floor when required.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group (JCG) in Chandler, AZ is seeking an Assistant Manager to help drive profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team to maximize performance and ensure smooth operational support.

You will partner with the Store Director and leadership to implement strategies, lead a collaborative team, and deliver best-in-class service while maintaining flexible scheduling including nights, weekends, and holidays.