Retail Assistant Manager - Elevate Service & Sales

JD Sports NA; Washington (IN); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Washington, Indiana is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and administrative duties to help achieve store goals.

The Assistant Manager will be knowledgeable across departments, supervise during the Store Manager's absence, and uphold company policies while driving profitability through strong customer focus.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative and reliability.
• Strong attention to detail and multi-tasking ability.
• Team-player with a customer-service mindset.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Provide guidance to employees and customers across departments as needed.
• Monitor inventory, sales statistics and expenses to support profitability.
• Promote and sell services and merchandise offered by the store.
• Uphold all company policies and procedures as listed in manuals.

Skills

Retail experience

Footwear apparel

Customer service

Interpersonal skills

Fast-paced work

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Washington, Indiana is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and administrative duties to help achieve store goals.

The Assistant Manager will be knowledgeable across departments, supervise during the Store Manager's absence, and uphold company policies while driving profitability through strong customer focus.