Retail Assistant Manager — Elevate Customer Experience & Team

Knitwell Group; Clinton Township (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and career-ac

Job summary

Ann Taylor in Clinton Township, MI is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and engage customers while building strong relationships with your team.

You will mentor, hire, and develop talent, leverage technology for a seamless omnichannel experience, and drive operational excellence and financial discipline.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Customer focus

Leadership on sales floor

Strong business acumen

Initiative

Tools

Point-of-sale system

Technology proficiency

Job description

Ann Taylor in Clinton Township, MI is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and engage customers while building strong relationships with your team.

You will mentor, hire, and develop talent, leverage technology for a seamless omnichannel experience, and drive operational excellence and financial discipline.