Retail Assistant Manager: Elevate Customer Experience

Knitwell Group; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Job summary

Knitwell Group in Palm Beach, FL is seeking an Assistant Manager to support customer experience and shape a store culture that motivates associates. You will lead on the sales floor, model brand behaviors, and drive omnichannel shopping experiences.

You will recruit, hire, and develop talent, use reporting to improve operations, and build relationships with customers and the team. The role offers full-time hours and opportunities for advancement.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient; ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach associates to create genuine customer connections and drive results.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide a seamless omnichannel shopping experience.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Point-of-sale system

Business acumen

Decision making

Job description

Knitwell Group in Palm Beach, FL is seeking an Assistant Manager to support customer experience and shape a store culture that motivates associates. You will lead on the sales floor, model brand behaviors, and drive omnichannel shopping experiences.

You will recruit, hire, and develop talent, use reporting to improve operations, and build relationships with customers and the team. The role offers full-time hours and opportunities for advancement.